Effective Date: 12 March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between Coder's Cantina e.U., a company registered in Austria, with its principal place of business at Wehlistraße 291/1/47, 1020 Vienna, Austria ("b10cks", "we", "us", or "our") and the individual or organisation accessing or using the b10cks headless content management system and associated services ("Customer", "you", or "your").
By registering for an account, accessing the b10cks Services, or clicking to accept these Terms, you confirm that you have read, understood, and agree to be bound by them. If you are entering into this agreement on behalf of an organisation, you represent that you have the authority to bind that organisation.
1.1. "Account" means a registered user profile identified by a unique email address or Single Sign-On (SSO) credential, through which Customer accesses the b10cks Services.
1.2. "Account Information" means the information Customer provides in connection with the creation or administration of its Account, including names, email addresses, passwords, and billing details. Please review our Privacy Policy at https://www.b10cks.com/legal/privacy-policy to understand how we handle personal data.
1.3. "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity, where "control" means ownership or control of more than 50% of the outstanding voting shares.
1.4. "Agreement" means the entire contractual relationship between the Parties, comprising these Terms, any applicable Subscription Plan or Order Form, the Privacy Policy, the Documentation, and any other documents expressly incorporated by reference.
1.5. "AI Features" means features that make use of large language models, machine learning, or other artificial intelligence technology, as further described in the b10cks AI Terms and Conditions at https://www.b10cks.com/legal/ai-terms-and-conditions.
1.6. "Breaking Change" means (i) removal or material reduction of core functionality of the then-current b10cks APIs without a suitable replacement, or (ii) a material change that would cause an external system interfacing the then-current b10cks APIs to become non-operational.
1.7. "Confidential Information" means any information disclosed by either Party that is marked as confidential or that should reasonably be understood to be confidential given its nature and the circumstances of disclosure, excluding information that: (a) is or becomes publicly known through no fault of the receiving Party; (b) was lawfully known to the receiving Party prior to disclosure; (c) is rightfully disclosed to the receiving Party by a third party without restriction; or (d) is independently developed by the receiving Party without reference to the disclosing Party's Confidential Information.
1.8. "Customer Content" means any content, data, text, images, files, or other material submitted, uploaded, stored, managed, or published by Customer or its Users through the b10cks Services.
1.9. "Documentation" means the instructions, guides, technical documentation, and help materials made available by b10cks, as updated from time to time.
1.10. "Free Plan" means any tier of the b10cks Services offered at no charge, subject to applicable usage limits and these Terms.
1.11. "Intellectual Property Rights" means any and all patents, patent applications, copyrights, trademarks, trade names, service marks, logos, domain names, trade secrets, know-how, moral rights, and all other intellectual property and proprietary rights, whether registered or unregistered.
1.12. "Services" or "b10cks Services" means the subscription-based, software-as-a-service headless content management system and digital experience platform (DXP), including the b10cks APIs, visual editor, Documentation, and all related features and functionality, accessible at https://app.b10cks.com or as otherwise made available by b10cks.
1.13. "Space" means a self-contained content repository within the b10cks Services, containing its own components, assets, environments, and settings, used to manage Customer Content for a specific project.
1.14. "Subscription Fee" means the fees payable by Customer for access to and use of the b10cks Services, as set out in the Subscription Plan or Order Form.
1.15. "Subscription Plan" means the applicable tier of b10cks Services (including any Free Plan) selected by Customer during the sign-up process or as subsequently modified.
1.16. "Merchant of Record" means the legal entity responsible for processing Customer payments, issuing invoices, collecting applicable taxes, and managing billing disputes on behalf of b10cks. b10cks uses Lemon Squeezy (operated by Lemon Squeezy, LLC) as its Merchant of Record for all paid Subscription Plans.
1.17. "Subscription Term" means the agreed period during which Customer is licensed to access and use the b10cks Services.
1.18. "Technical Limits" means usage-based restrictions as defined at https://www.b10cks.com/docs/technical-limits, as updated from time to time.
1.19. "Third Party Services" means any external service, application, SSO integration, or platform connected to or accessible through the b10cks Services.
1.20. "Usage Data" means aggregated performance and usage data generated through Customer's use of the b10cks Services, not including Customer Content or data about Customer's end users.
1.21. "User" means any individual authorised by Customer to access and use the b10cks Services under Customer's Account.
2.1. Service Description. b10cks provides a proprietary headless CMS and digital experience platform that enables Customers to create, manage, and deliver content to digital channels via APIs. The Services are described in further detail in the Documentation.
2.2. Account Registration. To access the b10cks Services, Customer must register for an Account by providing accurate, complete, and current Account Information. b10cks will confirm registration by automated email. Customer is responsible for maintaining the accuracy of its Account Information and for keeping its access credentials confidential.
2.3. Grant of Rights. Subject to Customer's compliance with this Agreement and timely payment of all applicable Subscription Fees, b10cks grants Customer a worldwide, non-exclusive, non-transferable, non-sublicensable licence to access and use the b10cks Services during the Subscription Term, solely for Customer's own internal business purposes and within the limits of the applicable Subscription Plan and Technical Limits.
2.4. Users. Customer may authorise Users to access the b10cks Services under its Account, subject to any User limits in Customer's Subscription Plan. Customer is fully responsible for all acts and omissions of its Users and must ensure that each User complies with these Terms. Customer must promptly notify b10cks at hello@b10cks.com upon becoming aware of any unauthorised access to or misuse of its Account.
2.5. Affiliate Use. Customer's Affiliates may access and use the b10cks Services under Customer's Account, provided that (a) Customer ensures in writing that each Affiliate is bound by these Terms, and (b) Customer remains directly and primarily responsible for all use by its Affiliates and their Users.
2.6. AI Features. The b10cks Services may include AI Features. Use of AI Features is subject to the b10cks AI Terms and Conditions (https://www.b10cks.com/legal/ai-terms-and-conditions), which are incorporated into this Agreement by reference.
2.7. Third Party Apps and Services. The b10cks Services may include links to, or integrations with, Third Party Services. b10cks provides such access as a convenience and accepts no responsibility for the content, performance, or practices of any Third Party Services. Customer's use of Third Party Services is at its own risk and subject to the applicable third-party terms.
2.8. Technical Limits. The b10cks Services are subject to Technical Limits. Customer is responsible for monitoring its usage and ensuring it does not exceed the limits of its Subscription Plan. b10cks may monitor usage solely for compliance purposes.
3.1. Restrictions. Customer shall not, and shall not permit any User or third party to:
(a) use the b10cks Services in violation of any applicable law or regulation, including Austrian law and applicable EU legislation;
(b) use the b10cks Services to upload, publish, store, transmit, or distribute any content that is pornographic, sexually explicit, obscene, or that facilitates or promotes adult content of any kind;
(c) use the b10cks Services to develop, operate, market, or otherwise support any product or service that is competitive with or substantially similar to the b10cks Services;
(d) resell, sublicense, rent, lease, transfer, or make the b10cks Services available to any third party outside the scope of this Agreement;
(e) modify, copy, reproduce, create derivative works of, or frame any part of the b10cks Services;
(f) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the b10cks Services;
(g) attempt to gain unauthorised access to any systems, data, or networks of b10cks or its providers;
(h) probe, scan, or test the vulnerability of the b10cks Services or related infrastructure;
(i) use the b10cks Services for benchmarking or comparative purposes with a view to developing a competing product;
(j) use the b10cks Services to transmit unsolicited bulk communications (spam), or engage in any fraudulent, deceptive, or harmful activity;
(k) use the b10cks Services in any manner that threatens, incites, or promotes violence, terrorism, child exploitation, harassment, or hatred on any basis;
(l) remove, obscure, or alter any proprietary notices, trademarks, or branding in the b10cks Services.
3.2. Customer Content. Customer is solely and entirely responsible for all Customer Content. Customer represents and warrants that: (a) it holds all necessary rights, licences, and permissions in and to the Customer Content; (b) the Customer Content does not and will not violate applicable law, including Austrian and EU data protection law; and (c) the Customer Content does not infringe the intellectual property, privacy, or other rights of any third party. b10cks reserves the right, in its sole discretion, to remove Customer Content that violates these Terms or applicable law.
3.3. Customer Responsibilities. Customer shall: (a) be solely responsible for all activities conducted through its Account; (b) obtain and maintain all equipment and ancillary services necessary to access and use the b10cks Services; (c) implement appropriate safeguards to prevent unauthorised access to its Account; (d) create and maintain its own backups of Customer Content and other data; and (e) use the then-current version of the b10cks APIs and SDKs.
4.1. Subscription Plans. b10cks offers a range of Subscription Plans, including a Free Plan, as described on the b10cks pricing page at https://www.b10cks.com/pricing. The applicable Subscription Plan and Subscription Fees are confirmed during the self-service sign-up process or in an Order Form.
4.2. Free Plan. The Free Plan is subject to these Terms in full, including all usage restrictions and Technical Limits applicable to that tier. b10cks reserves the right to modify or discontinue the Free Plan at any time on reasonable notice. No refunds apply to a Free Plan since no fees are charged.
4.3. Subscription Term and Renewal. Unless otherwise specified in an Order Form, Subscriptions commence on the date Customer completes the sign-up process and continue for the period selected. Paid Subscriptions automatically renew for successive terms equal to the original term unless Customer cancels at least thirty (30) days before the end of the then-current term via the b10cks App or by written notice to hello@b10cks.com.
4.4. Fees and Fee Changes. Subscription Fees are as displayed in the b10cks App or set out in an Order Form. b10cks may modify Subscription Fees at any time, provided that changes to existing Subscriptions take effect at the start of the next Renewal Term. b10cks will notify Customer of fee changes at least thirty (30) days in advance. Customer's continued use of the b10cks Services after the fee change takes effect constitutes acceptance of the updated fees.
4.5. Overage Charges. If Customer exceeds the usage limits of its Subscription Plan, b10cks may charge additional fees at the rates specified on the pricing page. b10cks will endeavour to notify Customer in advance of imminent limit breaches. Exceeding limits may also result in throttling, restriction, or suspension of the b10cks Services.
4.6. Payment. Payment is due in advance for each Billing Cycle. Customer must provide accurate and complete billing information, including a valid payment method. By providing payment details, Customer authorises b10cks to charge all applicable fees to that payment method. Invoices are issued electronically.
4.6a. Merchant of Record. All paid Subscriptions are processed by Lemon Squeezy (Lemon Squeezy, LLC), acting as Merchant of Record on behalf of b10cks. This means that Lemon Squeezy is the entity that appears on Customer's payment statement, issues invoices, collects applicable taxes (including VAT), and handles payment disputes and chargebacks. By subscribing to a paid Subscription Plan, Customer agrees to Lemon Squeezy's terms of service and privacy policy, available at https://www.lemonsqueezy.com/terms. b10cks remains solely responsible for the delivery of the b10cks Services as described in this Agreement.
4.7. No Refunds. Except as expressly stated in these Terms, all fees paid are non-refundable. Subscription Fees are based on the Subscription Plan purchased, not actual usage.
5.1. Uptime Commitment. b10cks will use commercially reasonable efforts to maintain an uptime of at least 99% for the b10cks Content Delivery API, measured as an annual average and excluding scheduled maintenance windows ("Uptime Commitment"). In the event of a verified breach of the Uptime Commitment, Customer is eligible to receive a pro-rata service credit for the affected period, calculated on a per-minute basis, to be applied to the next billing cycle. Service credits are Customer's sole and exclusive remedy for any failure to meet the Uptime Commitment.
5.2. Maintenance. The b10cks Services may be temporarily unavailable for scheduled maintenance, upgrades, or modifications. b10cks will provide reasonable advance notice of scheduled downtime through the b10cks App or by email. No claims shall arise from scheduled unavailability.
5.3. Modifications to the Services. b10cks may update, modify, or deprecate the b10cks Services or any feature thereof at its sole discretion. Changes will be communicated through the in-app changelog. For Breaking Changes, b10cks will provide at least thirty (30) days' prior written notice.
5.4. Termination Right for Breaking Changes. Where b10cks notifies Customer of a Breaking Change, Customer may raise commercially reasonable objections within twenty (20) days. The Parties will work together in good faith to find a mutually acceptable resolution within thirty (30) days of the notification. If no resolution is agreed, Customer's sole and exclusive remedy is to terminate the Agreement with immediate effect and receive a pro-rata refund of prepaid, unused Subscription Fees. Customer waives all further claims arising from such termination.
6.1. b10cks Ownership. The b10cks Services, including all underlying technology, software, APIs, source code, databases, algorithms, documentation, trademarks, logos, designs, and any modifications or derivative works thereof, are and remain the exclusive property of b10cks. Except for the limited licence granted in Section 2.3, no rights in b10cks's intellectual property are transferred to Customer under this Agreement.
6.2. Customer Content Ownership. As between the Parties, Customer retains all rights, title, and interest in and to its Customer Content. Customer grants b10cks a non-exclusive, worldwide, royalty-free licence to access, process, store, and transmit Customer Content solely as necessary to provide the b10cks Services during the Subscription Term.
6.3. Usage Data. b10cks owns all right, title, and interest in and to Usage Data. b10cks may use Usage Data for internal analytics, service improvement, and product development purposes.
6.4. Feedback. If Customer provides suggestions, ideas, or other feedback regarding the b10cks Services ("Feedback"), b10cks may use, incorporate, and exploit such Feedback freely and without obligation to Customer. Customer is not entitled to any compensation in connection with Feedback.
6.5. b10cks Marks. Customer may not use b10cks's trademarks, trade names, logos, or other brand identifiers without b10cks's prior written consent.
6.6. Reference Rights. Customer grants b10cks a royalty-free right to identify Customer as a customer of b10cks and to display Customer's name and logo on b10cks's website and in marketing materials, subject to Customer's reasonable brand guidelines. b10cks will correct any deviation from such guidelines promptly upon written notice.
7.1. Indemnification by b10cks. b10cks will defend, indemnify, and hold Customer harmless from any third-party claim alleging that the b10cks Services, when used by Customer in accordance with this Agreement, infringe any third party's Intellectual Property Rights ("IP Claim"), provided that Customer: (a) promptly notifies b10cks in writing of the IP Claim at hello@b10cks.com; (b) grants b10cks sole control over the defence and settlement of the IP Claim; and (c) provides b10cks with all reasonable assistance at b10cks's expense. In response to an IP Claim, b10cks may at its option: (i) modify the b10cks Services to eliminate the infringement; (ii) obtain a licence for Customer's continued use; or (iii) terminate the Agreement on thirty (30) days' notice and refund prepaid, unused Subscription Fees. This Section 7.1 states b10cks's sole liability and Customer's exclusive remedy for any IP Claim.
7.2. Indemnification by Customer. Customer will defend, indemnify, and hold b10cks and its officers, employees, and agents harmless from any third-party claim arising from: (a) Customer's or any User's use of the b10cks Services in breach of this Agreement or applicable law; (b) Customer Content; or (c) Customer's service offerings, subject to the same procedural requirements as set out in Section 7.1 (mutatis mutandis).
8.1. Obligations. Each Party agrees to: (a) keep the other Party's Confidential Information strictly confidential; (b) use the other Party's Confidential Information only for the purposes of performing its obligations or exercising its rights under this Agreement; (c) protect the other Party's Confidential Information with at least the same degree of care it applies to its own confidential information, but no less than reasonable care; and (d) disclose the other Party's Confidential Information only to its employees, contractors, and professional advisors who have a need to know and are bound by equivalent confidentiality obligations.
8.2. Compelled Disclosure. A Party may disclose the other Party's Confidential Information if required to do so by applicable law or court order, provided that the disclosing Party: (a) gives the other Party prior written notice as soon as legally permissible; (b) provides the other Party with the opportunity to contest or limit such disclosure; and (c) limits disclosure to the minimum extent required.
8.3. Pricing Confidentiality. All pricing terms agreed between the Parties are Confidential Information. Customer agrees not to disclose such pricing to any third party.
9.1. Compliance. Both Parties will comply with all applicable data protection laws, including the European General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (Datenschutzgesetz — DSG).
9.2. Data Processing Agreement. To the extent that b10cks processes personal data contained in Customer Content as a data processor on behalf of Customer, the b10cks Data Processing Agreement ("DPA") available at https://www.b10cks.com/legal/dpa applies and is incorporated into this Agreement by reference.
9.3. Controller Data. b10cks processes Account Information and certain other personal data as an independent data controller for the purposes of providing, operating, and improving the b10cks Services, in accordance with the b10cks Privacy Policy at https://www.b10cks.com/legal/privacy-policy.
10.1. b10cks Warranties. b10cks warrants that: (a) it will provide the b10cks Services with reasonable skill and care; (b) the b10cks Services will substantially conform to the Documentation when used in accordance with this Agreement; and (c) b10cks will use appropriate tools to scan the b10cks Services for malicious code.
10.2. Disclaimer. Except as expressly set out in Section 10.1, the b10cks Services are provided "as is" and "as available". To the fullest extent permitted by Austrian law, b10cks excludes all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and error-free operation. b10cks does not warrant that the b10cks Services will be uninterrupted, bug-free, or compatible with Customer's specific hardware or software environment.
10.3. Remedy for Defects. If Customer identifies a material defect (i.e. one that prohibits or severely impairs use of the b10cks Services), Customer must promptly notify b10cks in writing with reasonable detail. b10cks will use reasonable efforts to remedy confirmed, reproducible material defects, with at least two (2) attempts at rectification before any further remedy is due. Customer's sole remedy for material defects that b10cks cannot remedy within a reasonable time is either: (a) a proportionate reduction in the Subscription Fee; or (b) termination of the Agreement in accordance with Section 11.2(b). Minor defects (those that only slightly impair use) will be addressed in regular updates; no further warranty claims apply to minor defects.
11.1. Term. This Agreement commences when Customer creates an Account or signs an Order Form and continues for the Subscription Term, unless earlier terminated in accordance with this Section 11.
11.2. Termination for Cause. Either Party may terminate this Agreement with immediate effect by written notice if the other Party materially breaches the Agreement and fails to cure such breach within fourteen (14) days of written notice specifying the breach. A material breach by Customer includes, without limitation, breach of Sections 3, 4, 8, or 9, or any payment default. If Customer is the terminating Party under this Section, b10cks will refund any prepaid, unused Subscription Fees on a pro-rata monthly basis (excluding any commenced month). If b10cks is the terminating Party, no refund of prepaid fees will be made.
11.3. Termination by b10cks. b10cks may suspend or terminate Customer's access to the b10cks Services immediately, without prior notice, if: (a) required by applicable law; (b) Customer becomes insolvent or subject to insolvency proceedings that are not dismissed within sixty (60) days; or (c) it is reasonably necessary to protect the security or integrity of the b10cks Services or other customers. b10cks will endeavour to notify Customer promptly of any such action.
11.4. Effect of Termination. On termination or expiry of this Agreement: (a) all licences granted to Customer cease immediately; (b) Customer must stop all use of the b10cks Services; (c) each Party must return or destroy the other Party's Confidential Information; and (d) b10cks will make Customer Content available for export for up to ninety (90) days following the effective date of termination, after which b10cks may delete Customer Content without further notice. Customer is solely responsible for exporting its data within this period.
11.5. Survival. Sections 1, 3.1, 3.2, 6, 7, 8, 9, 10.2, 11.4, 11.5, 12, 13, and 14 survive termination or expiry of this Agreement.
12.1. Exclusion of Indirect Damages. To the fullest extent permitted by Austrian law, b10cks is not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, loss of revenue, loss of goodwill, loss of data, or business interruption, regardless of the legal theory under which such damages are claimed.
12.2. Aggregate Cap. b10cks's aggregate liability for direct damages arising out of or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, is limited to the Subscription Fees actually paid by Customer to b10cks in the twelve (12) months immediately preceding the event giving rise to the claim. This cap applies to the total of all claims, and multiple claims shall not expand it.
12.3. Exceptions. Nothing in this Agreement limits or excludes either Party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under Austrian mandatory law.
12.4. Limitation Period. Any claim for damages must be brought within one (1) year from the date on which Customer became aware of the damage. Customer bears the burden of proving gross negligence or intent where required by Austrian law.
12.5. Free Plan Limitation. For Customers using the b10cks Services exclusively under the Free Plan, b10cks's liability is excluded in its entirety to the maximum extent permitted by law.
13.1. Beta and Trial Access. b10cks may, in its sole discretion, make available features or services on a free, trial, or early-access basis ("Beta Features"). Beta Features may be inoperable, incomplete, or subject to change. Beta Features are provided "as is" without any warranty or service level commitment, and b10cks excludes all liability in connection with Beta Features to the maximum extent permitted by law.
13.2. Billing on Trial Expiry. If Customer provides billing information when signing up for a trial, Customer will not be charged until the trial expires. Unless Customer cancels before the end of the trial period, Customer will be automatically charged the applicable Subscription Fee at the start of the first paid Billing Cycle.
13.3. Data During Trials. b10cks assumes no liability for loss or deletion of Customer data during trials or Beta Feature access. Customer is solely responsible for backing up any data during such periods.
13.4. Changes. b10cks reserves the right to modify, restrict, or discontinue any Beta Feature at any time without notice and without liability.
14.1. Governing Law. This Agreement is governed by and construed in accordance with the laws of the Republic of Austria (excluding its conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods).
14.2. Jurisdiction. The courts with subject-matter jurisdiction in Vienna, Austria shall have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement.
14.3. Amendments. b10cks reserves the right to modify these Terms at any time. For material changes, b10cks will provide at least thirty (30) days' prior notice by email or via the b10cks App. Customer's continued use of the b10cks Services after the effective date of any change constitutes acceptance of the updated Terms. If Customer does not accept the updated Terms, Customer must stop using the b10cks Services before the change takes effect.
14.4. Assignment. Customer may not assign or transfer this Agreement or any rights or obligations under it to any third party without b10cks's prior written consent. b10cks may assign this Agreement to an Affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets, effective upon written notice to Customer. Any change of control of Customer shall be deemed an assignment requiring b10cks's prior written consent.
14.5. Force Majeure. Neither Party shall be in breach of this Agreement for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of God, war, terrorism, cyberattacks, epidemic or pandemic, governmental action, or failure of third-party telecommunications infrastructure outside b10cks's local network. The affected Party will notify the other Party promptly and use reasonable efforts to mitigate the impact. Customer's payment obligations are not affected by a Force Majeure Event.
14.6. Severability. If any provision of this Agreement is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be replaced by a valid provision that most closely approximates the commercial intent of the original, and the remainder of the Agreement shall continue in full force and effect.
14.7. Waiver. Failure by either Party to enforce any provision of this Agreement shall not constitute a waiver of that Party's right to enforce it in the future. No waiver is effective unless made in writing.
14.8. Entire Agreement. This Agreement constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior agreements, representations, and understandings. In the event of a conflict between these Terms and an Order Form, the Order Form takes precedence. No terms or conditions included in any Customer purchase order or vendor form shall form part of this Agreement.
14.9. No Third-Party Beneficiaries. This Agreement is for the sole benefit of the Parties and their permitted successors and assigns. No third party is intended to be a beneficiary.
14.10. Independent Contractors. The Parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment, franchise, or agency relationship between the Parties.
14.11. Exclusion of Error and Adjustment Clauses. Customer has full knowledge of all circumstances relevant to the b10cks Services and their commercial value. Any contestation of this Agreement on grounds of error or under any Austrian law adjustment clause (including laesio enormis under § 934 ABGB) is expressly excluded between the Parties to the maximum extent permitted by law.
14.12. Notices. All legal notices, requests, and communications under this Agreement shall be sent: to b10cks by email to hello@b10cks.com or by post to Coder's Cantina e.U., Wehlistraße 291/1/47, 1020 Vienna, Austria; and to Customer at the email address associated with Customer's Account. Notices by email are deemed received twelve (12) hours after sending; notices by post are deemed received forty-eight (48) hours after dispatch.
14.13. Subcontractors. b10cks may engage subcontractors to assist in providing the b10cks Services, provided that b10cks remains responsible for the performance of any such subcontractor. For further details on subprocessors, please refer to the b10cks DPA.
14.14. Survivability. Provisions of this Agreement that by their nature should survive termination — including all express representations and warranties, limitations of liability, intellectual property provisions, confidentiality obligations, indemnification obligations, governing law, and jurisdiction — shall remain in full force and effect after termination or expiry.
b10cks is a service provided by Coder's Cantina e.U., Wehlistraße 291/1/47, 1020 Vienna, Austria. For questions regarding these Terms, please contact us at hello@b10cks.com.